Personal Data Requests
We respect your privacy. Depending on your location, you may have specific rights regarding your personal information under applicable local privacy laws. Please use the options below to submit a request. We will review and respond in accordance with the laws applicable to your region.
How we process your request When you submit a request through this page, our compliance provider (Consentmo) processes your email address and technical information (such as IP address) only to verify and fulfill your request, prevent misuse, and keep records of compliance. For more details, see Consentmo's Data Processing Policy.
Security note: To protect your privacy, we may need to verify your identity before fulfilling certain requests.
Access or download my data
You can request a copy of the personal information we hold about you, including account details and order history. Where available, we will provide this data in a commonly used electronic format.
Response time: We will respond in accordance with the time frames set by the laws applicable to your region.
Correct my information
If you believe the personal information we hold about you is inaccurate or incomplete, you can request a correction.
Delete my data
You can request deletion of your personal information associated with our store.
⚠ Important: We may retain certain information where required by law or for legitimate purposes (for example, tax records, security, fraud prevention, or transaction records).
Your privacy choice
Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.
Other requests & questions
If you would like to submit another type of request (such as an objection to processing or specific consent questions), please contact us so we can assist you.
Email: admin@duuduu.com.au
Contact information
For questions about your privacy rights or this page, please contact:
Email: admin@duuduu.com.au
Address: St Georges Terrace, Unit 25/108, 6004 Perth Western Australia, Australia
Complaints
If you believe we have not adequately addressed your concerns, you may have the right to lodge a complaint with your local data protection authority.
It began with a simple, loving phrase from childhood –"time to go duuduu"– a tender call from our parents that meant it was time to drift into dreamland. This phrase, filled with warmth and care, inspired us to create a brand that embodies comfort, love, and the blissful promise of a good night's sleep.
"We're not just crafting mattresses; we're reigniting cherished memories and creating new ones with the promise of a great night's sleep."
Elaine, Founder
Experience the DuuDuu difference
We have you and the planet in mind.
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It's naturally hypoallergenic, anti-dust mite, durable, long-lasting, helps pressure relief, environmentally friendly and reduced motion transfer.
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When you purchase FSC-labelled products, you’re helping forests, and the people that rely on them. The FSC label is the world’s most trusted mark for sustainable forestry, and we're certified.
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Rest easy with products that are guaranteed to be free of any hazardous chemicals, ensuring a healthy living environment without any foul odours or harmful emissions.
