Canadian Privacy Rights (PIPEDA & Quebec Law 25)

If you are located in Canada, you may have rights regarding your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, in Quebec, Law 25. Please use the options below to exercise your rights.


Access or download my data

You can request access to the personal information we hold about you, including account details and order history. Where applicable (for example, under Quebec's Law 25), you may also request a copy of your computerized personal information in a portable format.

Response time: We will respond within 30 days (or as otherwise permitted by applicable law).


Correct my information

If you believe the personal information we hold about you is inaccurate or incomplete, you can request a correction.


Delete my data

You can request deletion of personal information associated with your account.

Important: This request is subject to certain exceptions. For example, we may retain information where required for legal, security, or tax reporting purposes.


Your privacy choice

Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.


Privacy contact

If you have questions about your privacy rights, please contact:

Email: admin@duuduu.com.au

Address: St Georges Terrace, Unit 25/108, 6004 Perth Western Australia, Australia


Complaints

If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, in Quebec, the Commission d'accès à l'information (CAI).

It began with a simple, loving phrase from childhood –"time to go duuduu"– a tender call from our parents that meant it was time to drift into dreamland. This phrase, filled with warmth and care, inspired us to create a brand that embodies comfort, love, and the blissful promise of a good night's sleep.

"We're not just crafting mattresses; we're reigniting cherished memories and creating new ones with the promise of a great night's sleep."

Elaine, Founder

Experience the DuuDuu difference

We have you and the planet in mind.

  • It's naturally hypoallergenic, anti-dust mite, durable, long-lasting, helps pressure relief, environmentally friendly and reduced motion transfer.

  • When you purchase FSC-labelled products, you’re helping forests, and the people that rely on them. The FSC label is the world’s most trusted mark for sustainable forestry, and we're certified.

  • Rest easy with products that are guaranteed to be free of any hazardous chemicals, ensuring a healthy living environment without any foul odours or harmful emissions.